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Frequently Asked Questions

About our product

What makes Elevation Lifestyle product different?

What if a product I want is not online or marked as 'sold out'?

What ingredients do you all use?

Why do you all use synthetic fragrances?

How fragrant are your products?

What's the best way to care for your products?


Can I change/cancel my order?

Can I send my order as a gift?

Where can I buy E.L. products in my area?

Where do you ship?

Do you offer rush shipping?

How long will it take to get my order?

What if my order doesn't show my tracking information?


Can I exchange my product?

Do you offer refunds?

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