Refund policy

Returns & Exchanges
We will gladly issue an exchange or store credit within 14 days of receipt of purchase.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Several types of goods are exempt from being returned. Undergarments, such as, sports bras, underwear, leggings, stockings or the like cannot be exchanged or returned.

To complete your exchange, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.

Exchange (if applicable)

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at hello@elevationlifestyle.com and send your item to: 3502 Pearl Dr, Ste 204, Suitland MD 20746, United States. 

Once your exchange is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your exchange.

Sale items (if applicable)
Only regular priced items may be exchanged, unfortunately sale items cannot be exchanged.


Shipping
To return your product, you should mail your product to: 3502 Pearl Dr, Ste 204, Suitland MD 20746, United States

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.